Privacy Policy
Last updated: 15 October 2026
This Privacy Policy describes how information is collected, used, shared and stored when you access or use the Vintefy website, applications and related services (the “Service”). It forms part of, and must be read together with, our Terms & Conditions (the “Terms”). Capitalised terms not defined here have the meaning given in the Terms. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
1. Who we are
The Service is operated by Ex Nihilo Development, Durrës, Albania (“Vintefy,” “we,” “us,” and “our”). We are responsible for the information described in this Privacy Policy. You can contact us at [email protected].
2. Information we collect
We may collect, generate, receive and store the following categories of information:
- Account information, such as your email address, name, profile image and identifiers received when you sign in, including through third-party sign-in providers.
- User Content, meaning any images, photographs, prompts, text, metadata, files, links and other materials you upload, submit or otherwise make available through the Service, and any Outputs generated from them.
- Purchase information, such as plans, credits, transactions and related identifiers. Payments are handled by third-party payment processors; we do not store full payment card details.
- Usage and device information, such as pages and features used, interactions, log data, IP address, browser and device type, approximate location derived from IP, referral source and similar technical data.
- Communications, such as messages you send us and information you provide when you contact us or take part in promotions or campaigns.
3. How we use information
We may use the information described above for any purpose related to the Service, including to: provide, operate, maintain and secure the Service; create and manage accounts; process purchases and credits; generate Outputs; communicate with you; analyse, develop and improve the Service; market and promote the Service; measure advertising; prevent fraud, abuse and violations of the Terms; and comply with legal obligations and enforce our rights.
Where the law requires a legal basis, we rely on the performance of our contract with you (the Terms), our legitimate interests in operating, improving, promoting and protecting the Service, compliance with legal obligations, and, where required, your consent.
4. User Content and Outputs
As set out in section 6 of the Terms, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use, host, store, reproduce, publish, publicly display, modify, analyse, process and otherwise exploit your User Content and Outputs for any purpose, including commercial, marketing, advertising and promotional purposes, without compensation or attribution.
You acknowledge that User Content and Outputs, and information generated in connection with them (such as listing titles, descriptions and suggested prices), may be made publicly available on the Service, including in galleries and on public pages, and may be used in our marketing and social media. Do not upload anything you do not want used in this way, and do not upload personal data of other people unless you have all necessary rights and consents (see section 5 of the Terms).
5. Sharing of information
We may share information with:
- Service providers that help us operate the Service, such as hosting, storage, database, authentication, AI and machine-learning infrastructure, payment processing, email delivery, analytics and advertising providers.
- The public, for User Content and Outputs as described in section 4.
- Authorities and others where we believe this is required by law or necessary to protect our rights, users or others.
- A successor in connection with a merger, acquisition, financing, reorganisation or sale of all or part of our business.
We do not sell your account information to third parties for their own marketing.
6. Cookies and similar technologies
We use cookies, local storage, pixels and similar technologies to operate the Service, remember your preferences, measure performance and, with your consent where required, for analytics and advertising measurement. Some analytics may run without cookies to understand how the Service is used; analytics cookies and advertising tools are only used after you accept them in our cookie notice. You can also block or delete cookies in your browser settings; some features may then not work.
7. International transfers
We and our service providers may store and process information in countries other than your own, including countries outside the European Economic Area and the United Kingdom. Where required, we rely on appropriate safeguards, such as adequacy decisions or standard contractual clauses.
8. Retention
We keep information for as long as necessary for the purposes described in this Privacy Policy, including for as long as your account exists, as long as needed to exercise the licence granted in the Terms, and as required to comply with legal, tax and accounting obligations, resolve disputes and enforce our agreements.
9. Security
We take reasonable measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee the security of any information.
10. Your rights
Depending on where you live, you may have rights to request access to, correction of or deletion of your personal data, to object to or restrict certain processing, to data portability, and to withdraw consent at any time (without affecting processing before withdrawal). To make a request, email[email protected]. We may need to verify your identity. These rights are subject to legal limits and do not affect the licence you granted under the Terms, except where the law requires otherwise. You may also have the right to lodge a complaint with your local data protection authority.
11. Eligibility
The Service is not intended for anyone under the age of majority in their jurisdiction (see section 2 of the Terms). We do not knowingly collect information from children.
12. Changes to this Privacy Policy
We may update this Privacy Policy at any time. The updated version applies from the date shown above. Your continued use of the Service after an update means you accept the updated Privacy Policy.
13. Contact
Ex Nihilo Development, Durrës, Albania. Email:[email protected].